P&T Associates


​​​BS EN ISO 9001 Quality Management

BS EN ISO 9001 is the world's most recognised quality management standard and is used in over one million company's worldwide. Essentially it provides a management framework to improve business practices and helps you to provide services and products that meet your customer's expectations.

The standard is based on a number of Quality Management Principles and prescribes systematic control of your processes that your business uses. It is designed and intended to apply to virtually any process or service and can help your company to become more efficient and perform much better through Improved customer satisfaction, staff motivation and continual improvement.

Certification to BS EN ISO 9001 demonstrates, internally and externally a commitment to maintain or improve the way in which you manage the processes within your organisation. Other benefits include:

  • ​Improved employee engagement as a result of defining their key roles and responsibilities and encouraging effective internal communications
  • Cost savings are achieved through streamlining business processes, reducing waste and improving the quality of your management systems.
  • Increased Customer Satisfaction by meeting customer requirements consistently. The continual improvement focus of ISO 9001 helps ensure that you are continually responding to and meeting the ever-changing needs of your customers.
  • Increased competiveness when applying to become part of Approved Suppliers Lists and when tendering for work.


​Many organisations seek certification by a UKAS Accredited Certification Body in order to qualify for a tender or to achieve Approved Supplier Status thus attracting new customers. Larger customers rely on you to provide assurance that you can demonstrate compliance with proven international business practices and appropriate standards. Many businesses  choose to trade with company's who comply with recognised standards ahead of those who don't so why is this?

  • ​Shows commitment and the right attitude to providing a high level of customer satisfaction and a willingness to improve efficiency.
  • Demonstrates the existence of an effective Quality Management System that satisfies the rigors of an independent, external audit.
  • Boosts your company's brand reputation and can be a powerful marketing tool especially when going up against competitors who are not certified.